Customer Service +34 902 196 315

CONDITIONS OF SALE

 

APPLICATION´S SCOPE

The general conditions regulate all operations performed on the website www.grupmicros.com, property of GRUPMICROS SMART SOLUTIONS, S.L., by users 

GRUPMICROS SMART SOLUTIONS, S.L.
CIF: B43098136
Ctra. Puigpelat, s/n
43886 Vilabella - Tarragona
Telephone: (+34) 902 19 63 15
Mail: grupmicros@grupmicros.com

The use of the website implies the knowledge and acceptance of these general conditions, which are accesible from any page. It is mandatory its fully acceptance to purchase any ítems for sale on the web. The users, who Access the web without being registered or start the purchase process, also accept to be bound by the terms and conditions contained herein, as far as may be applicable to them.

These terms have been prepared in accordance with the provisions of Law 34/2002, about the information society services and electronic trade, the Law 7/1998 on the general terms of the contracting, the Royal Decree 1906/1999 on the telephone and electronic contracting with general conditions in development of article 5.3 of Law 7/1998, the Royal Legislative Decree 1/2007 of 16th November approving the revised text of the General Law for the Protection of Consumers and Users, the Law 7/1996 of the Retail Trade, and how many legal measures are applicable.

GrupMicros will be able at any time and without notice, to modify these General Conditions. It´s an essential requirement that, prior to making each purchase, the user has to read and accept these conditions.

These terms establish a legal agreement between the user and GrupMicros ans are likely to be subject to changes and updates.

The conditions for the purchase of an ítem, are valid on the day when the order was made.

 

USERS

• The user undertakes to all information and personal data provided under the order, will be in accordance with these terms, complete and real.
• GrupMicros reserves the right to cancel an order unilaterally, if it considers that this can be a fraude purpose or a financial loss.
• If an appropriate use of the web is detected ( for example, the use of multiple email accounts to the same shipping address or billing, the misuse or abuse of discount coupons, the misuse or abuse of refunds or create accounts with incorrect information ) will mean the immediate loss of use of any coupon or discount and may lead to the immediate cancellation of all accounts and the cancellation of all orders in process.

 

PURCHASE PROCEDURE

To place an order, the user must be of legal age, have a legal capacity and be resident in European Union.
The purchase can be made through our website.
For orders less than 100 € there is an additional charge of 15 euros.
Choose from our product categories and select directly a product that interests you.
You can also Access the product filtering by brand or other features.
By clicking on the desired ítem is accessed to the file and photograph or photographs of this one. If you are interested in buying, press the quick Access button “ Add to Cart “ and the ítem will be added to your shopping cart. Then you can choose to continue shopping or process the order.
If you want to continue shopping, repeat the process.

To process your order, in the icon of the shopping car ton the upper right part of our shop, has the detailed contents of the cart with the ítems and their amount. Check your purchase and confirm the order by pressing “ CLOSE ORDER “. For that:
• If you are already registered, enter your username and password to Access your account.
• If you aren´t registered, enter your basic information: email address, name, family names, pone and complete delivery address and billing.
After having entered the required date, verify they are correct, choose the payment method you prefer, the shipping and click “ CLOSE ORDER “.

You will receive an email with the confirmation and the basic data of the order. An order paid by TPV or PayPal is considered valid, if the user receives the confirmation email from the system. If no confirmation email is received, the order isn´t confirmed. Emails will have full validity of the parties, just as automatic register systems used on the web, mainly in terms of the order date and products booking.

GrupMicros will keep for a period of 5 years the data of any order, and it will be available of the user.

 

PRICES OF ITEMS

The prices for each item will be those currently listed in our website to the European Union countries.
GrupMicros is not responsable for any mistake that may happen in the items price. If a mistake is discovered in any of the ítems, we will inform you, giving the option to cancel the order or to confirm the right price.
In the absence of agreement or contract impossibility, the order will be canceled and the initial amounts paid, refunded to the user.

 

PAYMENT METHODS AND SECURITY

Youcan choose with GrupMicros different ways to buy and pay according to their preferences, online virtual TPV payment by Banco Sabadell and Paypal. All of them offer all security guarantees.

• Online payment by virtual TPV of Banco Sabadell:

GrupMicros guarantees the security with the customers communications. All payment transactions are made through a secure server, based on the standard SSL, which through a system of encryption, prevents the Access to the data against attempted infringement by third parties. After having verified the card is attached to the CES system ( Secure Electronic Commerce ), the system will negotiate directly with the bank issued it, because the buyer authorize the purchase. The card data is transmitted in encrypted form, so GRUPMICROS only knows the result of the operation and has no Access to any data of the inserted card. All debit and credit cards are accepted ( VISA, Mastercard, 4B, Euro6000 ), except American Express. The required data will be the full card number, the expiry date and the CVC code ( the 3 digits that appear on the back card ). This data will be strictly confidential, not stored and is used only for payment processing. The amount of the order plus the shipping costs will be loaded into the card account at the time of purchase. When the bank confirms the authenticity, the charge will be made on the card. Otherwise, the order will be canceled.

After the payment, you will receive a purchase confirmation mail with all data corresponding to the order.

The fraud with a credit card is a crime, and GrupMicros will run a legal action against anybody who makes a fraudulent transaction in our online store.  

• Paypal payment:

With your PAYPAL account created in www.paypal.com

 

RESPONSABILITY

GrupMicros is not responsable for the web interruptions due to a failure or maintenance services or any other circumstances beyond its control.
GrupMicros will not be responsible for the links content to other websites, that are not owned, and therefore can´t be controlled by it.
GrupMicros is not responsible for the illegitimate or fraudulent use, that third parties may make of the Brand names, product names and trademarks not owned by the Company, appearing on the web.

 

PRODUCT WARRANTY

GrupMicros is committed to the quality of its products. Therefore, we provide one to five years warranty on all our products from the day of delivery and warranty extensions options GM ( Grupmicros ) in some of our products. In the case that a product was defective Grupmicros will proceed as appropriate for repair or replacement with no charge to the customer.
These efforts will be completely free for customers. The customer must inform Grupmicros of the lack of conformity within a period of two months after having been warned.
In the warranty, the defects caused by blows, misuse or tampering or improper installation, etc... are not included. Grupmicros reserves the right to request to an authorized service of the Brand, a check of the problem´s source. If the defect is caused by misuse, the repair will be charged to the CONTRACTOR. In those incidents that justify the warranty´s use, it will choose to repair, replacement of the article, rebate or refund, under the terms established by law.