Customer Service +34 977 620 820


GrupMicros will make changes or refunds with an advance notice to our Customer Service on up to 10 calendar days from the receipt of the goods. This step is essential whatever the refund is.

You can do it by sending an email to or by calling 902 19 63 15. We will tell you  how you can act to return the ítem. Out telephone hours are from 09.00h  to 13.30h and from 15.00h to 18.00h Monday to Thursday and from 09.00h to 14.00h on Fridays. The ítem to return must be properly packaged for refund